Legal
Terms & Conditions
Last updated: June 2026
Services
Thread House Ink provides custom screen printing, embroidery, DTF transfers, vinyl, patches, and branded apparel programs. All orders are subject to artwork approval and production minimums as outlined during the quoting process.
Quotes & Pricing
All quotes are estimates based on information provided at the time of request. Final pricing is confirmed after artwork review. Prices are subject to change if order details change after quote approval.
Artwork & Proofs
Customers are responsible for approving all artwork proofs before production begins. Thread House Ink is not responsible for errors approved by the customer. Production begins only after written proof approval is received.
Payments
A deposit may be required before production begins on large orders. Final payment is due upon completion unless otherwise agreed in writing. Returned checks are subject to a $35 fee.
Turnaround Times
Standard turnaround is 7–14 business days from proof approval. Rush orders may be available for an additional fee. Thread House Ink is not responsible for delays caused by shipping carriers.
Returns & Reprints
Custom decorated apparel cannot be returned unless there is a production error on our part. Claims must be submitted within 7 days of delivery with photos documenting the issue.
Limitation of Liability
Thread House Ink's liability is limited to the value of the order in question. We are not responsible for indirect or consequential damages arising from the use of our products or services.
Contact
Questions about these terms? Email us at hello@threadhouseink.com